Status updates

[DK]PapayaPlay[DK]PapayaPlay Posts: 41Admin Beginner
edited September 2016 General
Dear Heroes,

We realize there has not been a sufficient amount of communication from us at Papaya to you, the loyal fans of Dekaron. Even our Help Desk and support have been extremely backed up as well so there are many of you whom have been waiting what seems like an exceedingly long time for a response to a ticket.

As such I am making this post to give you some insight on how things are going.

The following issues have been resolved and if you are still experiencing them please contact our Help Desk:
Guild disappearance
600,300 error
Missing characters (we need you to send us your account name and character name to find them manually)
32 bit installer is now integrated
re-banning hackers

We are aware there are still some known issues that have not been resolved yet.  Known issues include the AK Flag of War being the only ones with stats, specific invisible monsters along with invisible walls in town, and particularly the disconnect issues. We would like to fix the connection issue and have been in contact with the developers regarding this as we would like all players to have no problems connecting and staying connecting to the servers.

There will be another upcoming weekly maintenance on Tuesday. There will be more items added to the dshop based off of feedback we have received from you, the players.

In terms of upcoming content, the honeymoon dungeon will return soon. There was recently a survey on Facebook to see which events everyone has enjoyed and are currently going through both the responses and suggestions given to us. Aside from that there will be other upcoming events which are already being created as well as future regular events.

We know everyone wants A19 as soon as possible and although I may not officially give you an exact date yet (which is why you keep hearing the word "soon"), know that it isn't a year away like some of you have theorized. 

Meanwhile, please enjoy the 200% exp/item drop (2.5x rates on the DK server) for this weekend and look forward to more information soon!

Regards,
The Papaya Play Dekaron Team
xXNayaXxMateaB1PappyPlayLadyLuck87jeanetteolbie1MajesticUnicornShadowAlokenLVandualexjoaofer37and 2 others.
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Comments

  • NoobNurseNoobNurse Posts: 184Approved Member Trainee
    edited July 2016
    Just bring HM and horror DG next maint.... -_-

    Cuz seriously we are tired of readin over and overs "We will fix soon", "wee are invstigating", "we will add them back soon"

    This "soon" is taking a month already
    Infestissuman (184)
    NoobNurse (177)
    WaitAndBleed (187)

    image Unicorn Guild image

    "2x EXp 2x Drop Rate" <- Best Joke Ever
    Stop crying about PK on a PK game based, stupid ppl
  • lorenzblanclorenzblanc Posts: 37Approved Member Beginner
    We are having the same problems that we had with Nexon. Lack of communication was one of the worst, I really appreciate this post, we should get those kinds of messages more often. 

    The last two months of Nexon was really boring. We had the same event (escape the dungeon and 5 vs 5 Colosseum). The colo event was actually nice, much better than this 2 vs 2. Since we got the first notice that Dekaron was moving to a new company everyone was happy about it and the expectations were really good. We believed the announcement that we were getting a19 "soon", but we didn't know that "soon" was a Nexon "soon". During the account transfer we had many problems that disappointed many of us. After the opens we had many problems and bugs. Some of the still haven't been fixed. We saw that one of the biggest problem from Nexon still was here, the PayToWin (40€ costume), and another big problem, adding more stats to the end game items, which causing more unbalance on the game. 

    Lots of new players playing again the game, and there is lots of new things for them, but not for the loyal players. We are all bored with the current content, we need something fresh, or at least something to do. At the moment there is nothing to do. Mitera dungeon doesnt worth to do it (step 2 prices are like 1b most of them, pointless the effort), 175 is pointless if u have perpetus, u can't do honeymoon or horror dungeon, you can't do IB2 to leveling or farming. We had DKSQ for many years, is getting boring, and Colosseum level brackets are so stupids, which make it unbalance and pointless, plus the farming the medals take too long. In conclusion: the current state of the end game is pretty much non-existent. 

    We wan't honeymoon and horror dungeon back ASAP, also an event, doesn't matter if new or old, just something to do in game. 

    Thank you
    andualex
  • justanacc321justanacc321 Posts: 31Approved Member Beginner
    First of all I (and I am sure a lot of other people) really appreciate you coming here and making this post. Nothing worse than a company that refuses to communicate with its players.

    The game is in a REALLY bad state. Shocking even I could no believe some of the things I saw since I came back after being away from over 2 years. I can only say good luck to fixing these issue.
    What I would REALLY REALLY want to advice to you, Papaya, is to NOT make this game even more pay2win than it already is. Please.

    I promise you that the main reason the game is in this state is because of Nexon's greed. The biggest wallet warriors got so ridiculously strong compared to everyone else, that most people simply quit because they could no longer compete.
    When the weaker, less spending players leave, that leaves the big wallet warriors with no one to "stomp" anymore and the game becomes empty boring for everyone, so in the end the really OP wallet warriors will leave too.


    I know this is going to get a lot of hate but I would personally recommend straight up NERFING every single set of wings and costumes and bring them to a reasonable state. The current Dshop costume is absolutely ridiculous and is the definition of pay2win. Please don't keep that costume at its current state.
    In addition, you should also go over and force-delete any candies that people have that have been for like 5 years (many of which have been duped in the past).
    The main idea should be to close the gap between the stronger players and weaker players and give new players a chance to compete without spending a ton of money on OP wings and costumes.

    Again, the pay2win is what got this amazing game to its current state. I know you have lot of work to do on this game, but please keep this in mind. 
    PappyPlayLadyLuck
  • MateaB1MateaB1 Posts: 351Approved Member Intermediate

    Finally some communication with us. We don't mind waiting so much as long as we know what's going on (it's summertime, beach is my priority anyway)... Every change od publisher means change of server hosting and that introduces same problems all over again. Please ask Nexonians how they solved it, so you don't have to research it from scratch... Disconnecting issues result from mistuning defense system (firewall and such) of your hosting provider. If they over do it, being afraid of DDoS or similar threats, they may also deny the service to legitimate clients. Make them do the fine-tuning, please. ty
    patrialegionPappyPlayRhaellas
  • TomoriTomori Posts: 561Approved Member Intermediate
    As far as i can see some official announcement about the current statement of the game it satisfies me. Despite all the bugs the transfer has created the company manages to keep things in order and that's what i like!
    Submit a ticket by clicking on these yellow letters.
    image

  • h2obrrh2obrr Posts: 290Approved Member Intermediate
    I appreciate your your intention of communicating, but I'm tired of "soon"s and "will"s.
    I know that when you work on something and you don't have a fixed schedule and "pressure" over you, you simple keep delaying things.

    When you say to players in May that action 19 is coming soon, given we were waiting for a year, and after that dont give one word about dates, that's looks more like a bait and switch, trying to call players attention while you are not really going work as hard to bring it fast.
    image
  • Alii031Alii031 Posts: 342Approved Member Intermediate
    It is so nice to see a post added from you papaya and giving us some insight. everyones reply here so far has many great tips and points and very positive. I am happy to see you mentioned the login issue but it really needs to be one of the first priority, to get everyone back on and to stay on. Everything is so dead recently, especially after last maint because all keep disconnecting and cant get back on, they give up. I have seen/talked to so many new players recently, and are excited about this game. This I have not seen since between acclaim/gamehi. I remember on nexon, all I saw was high lvls (boring), its nice to see little lvls running around again, and just to point out if you fix the major issues first, you will benefit a lot more papaya. thank you though for this post of info.
    Rhaellas
  • Peach13Peach13 Posts: 15Approved Member Beginner
    edited July 2016
    It's nice to see new people, low lvls but the thing is, if they don't give us all a chance to make our gear and if they continue the same pay to win system then is pointless; we will see the same old high lvls around.
    I would like to see some GMs in ardeca more often so when u have a problem or you need something to ask there will be somebody most of the time. Today i was with my gf in maze i helped her with lvls and was a hacker on non-pk server. I went to ardeca shouting if it was a GM around to tell him the nickname of that guy so they can have a look at his logs but no GM was there.Also I don t see many answers from the staff.
    You must understand that if you don t support people and you don t talk to them back like nexon did, it won t end up good. I understand guys that u re very busy trying to fix bugs but i m pretty sure that some moderators/GM s can find some time for players too.
    Please make this game less pay to win, make deka items tradeable please so everyone can have a chance to make a decent gear, otherwise it s pointless to play this game and try to be more active on forum with answers and also in game.
  • PappyPlayPappyPlay Posts: 293Approved Member Intermediate
    First, like all of us, I sincerely appreciate the update notice and communication from the game hosts.  Knowing the status of problems is a "huge plus".

    However, as I've said before (too many times), the NUMBER ONE problem to be resolved remains login and connection issues.  Seriously, I should have been able to log into the game more than once in the past 30 days.  AND not get dc'd in a short time even with that ONE connection.
  • TalasPTTalasPT Posts: 46Approved Member
    chek tickets please,i waiting already 24 days for answer
  • RhaellasRhaellas Posts: 96Approved Member Beginner
    @[DKPapayaPlay]  Thanks for the communication =)  (A little ray of sunshine)   I think most above said it all.  The game community is important, and If you come on here and talk to us more often,  we all aren't sort of "sitting in the dark", it makes everyone a bit happier, or at least more understanding.
      We can understand the difficulties you are running in to a little better this way,  but like all of the above have said, it's really a number one priority to keep the *gamers in the game*, or fixing it so they have the ability to play, first, then fixing some key game items . At least  keeping us in the loop about what your working on, or what's coming, helps the community out a little more.  =)



  • athongsathongs Posts: 2Approved Member
    sir, may i ask.... location Indonesia cannot play?
  • Peach13Peach13 Posts: 15Approved Member Beginner
    Guys fix the damn "reconnecting, it might take up to 5 minutes" already. I s so bloody annoying , I m waiting for more than 10 mins

  • ForumGearzForumGearz Posts: 25Approved Member Beginner
    edited July 2016
    First of all i really like this post and u start to communicate with us <3

    Hope u get ur servers stable very soon so all can play on a non laging server ;-)

    About stats on this wings i cant care less even with stats like 50% dmg red 50% moaar dmg i still would had done the same what i did now drop them out of my inventory holly .. this wings are so damm ugly my eyes still burning from watching them! Jokes aside, pls make the next wings better i cant belive that anyone likes this ugly thingy

    Btw is there any news about papaya bracelets yet ( if i didnt miss any infos yet ) are they going to stay useless at +9 or they gona get a change?

    At the end thx for the inside infos and keep it going like this so we all know what is gonna happen and we dont get all frustrated bcos nothing is gonna happen and we dont know wy
  • zlocestiizlocestii Posts: 29Approved Member
    still got download error... -.-
  • Olbie2Olbie2 Posts: 278Approved Member Intermediate

    if download error 1.4.0 delete download folder with deakron setup and uninstall dekeron from pc. then redownload new one from website and install. fixed my problem.


    wont work if u not deleting the setup file.

  • FinnianFinnian Posts: 24Approved Member Beginner

    Thanks for the update on the updates. I agree that a lack of regular communication is one of the biggest problems that plagued Nexon.

    As far as the shop, I am certainly hoping two things you bring back are Storage Mastery and the expanded personal shop.

    When it comes to the pots, having stacks in larger quantities is certainly nice, but why not just allow the "Auto Apply" function to be used for in game pots? Sort of level the playing field for everyone; create a dil sink in game instead of a real cash sink in the shop?

    I know you are a business and need to make money, so no-trade consumables like keys, talismans, Holy Water, etc. will always be bought by players and should stay. But really, the ability to buy buffed items like costumes, etc. should not be in the shop - in the end, real players want to hunt for and create their own stuff in game...so maybe increase the in game success rates just a tiny bit?

    Hey, just the ramblings of a newb level 140 who dabbled with this game way back when it was called Two Moons...and it still has more content than I can comprehend. Just came back to see what things may have changed. It's a fun game that can get better, grow and become widely popular - if both player greed and company greed can be set to the side.

  • DrunkenkickDrunkenkick Posts: 148Approved Member Trainee
    A little communication goes a long way and most the people I play with are extremely happy that you made this post @[DK]PapayaPlay

    My only real issue is, we need more GM presence INGAME. Or Make certain players GMs. Without the OP GM rings and equipment. Similar to what Runescape has done - Have certain criteria to meet, and held up to a strict code of conduct. But provide them with the heals, res ability etc

    As far as @Finnian states, I think the auto apply should remain a cash purchase effect, cos if im honest moving my finger 5mm doesnt really bother me and most other plays (even when i do have auto pots, i have auto apply turned off as it just drains the pots IMO)
    And I have stated that things like costumes should be both. Obtainable through free means but a grindfest and in cash shop for those without the patiences to do grind it.

    (Im a pretty solid grinder, so when i say grindfest i mean something like: Wukong costume pieces/1500. Kill 1k mobs of your level - maybe a level limit of 150, but mobs in Crespo Abyss DO NOT COUNT, b4 the QQ bout low players who stay in 149 dksq etc, the game is designed for level progression - , complete all dngs = 1 Wukong piece)

    Air above me, earth below me, water around me, fire within me.  #F*ckDesolation
  • TomoriTomori Posts: 561Approved Member Intermediate
    Someone get rid of this spamming japanese bot yunshee0...
    Submit a ticket by clicking on these yellow letters.
    image

  • Peach13Peach13 Posts: 15Approved Member Beginner
    I thought that Vertigo will be better than Nexon i had some hope but watching everything lately I start to think that people will want Nexon back lol. Now spammers moved from game on forum...what s next..maybe we ll get e-mails from spammers? lol. I just want to know from Vertigo staff what they up to with this game, where are they at this point, what are their plans for this game for long term, I d like to see them more often commenting on forum and GM s in game.At this point is not much difference between them and Nexon in communication.People have suggestions/opinions but I don t see them posting too much. Just tell us what you prepare for this game if you do and what are your intentions for the next months/years. We don t know much at this moment what s going on there
  • HarryMuff69n247HarryMuff69n247 Posts: 48Approved Member Beginner
    cool so were a bot forum now. So Far nothing has fully killed our game not even the onslaught of bots, But keep up the good work and I'm sure you will achieve a new low and destroy our beloved Deka.

    Main: xHarryMuffx 196 2hand AK

  • HipatiaHipatia Posts: 59Approved Member Beginner
    edited July 2016
    LOL Why i have the feeling that Papaya "Team" is just 2 and half men show...

    Bots nailed the forum too...

    nacromoon
    The drops of the sweat build up the Master!
  • [DK]Gismo[DK]Gismo Posts: 240Approved Member Trainee
    Waiting for Office team members to respond. They are in the PST time zone.
  • justanacc321justanacc321 Posts: 31Approved Member Beginner
    Is this for real?

    These bot posts been here for over 12hrs already...

    Wake up Papaya??
  • NoobNurseNoobNurse Posts: 184Approved Member Trainee
    @Hipatia it's more like The Three Stooges
    Infestissuman (184)
    NoobNurse (177)
    WaitAndBleed (187)

    image Unicorn Guild image

    "2x EXp 2x Drop Rate" <- Best Joke Ever
    Stop crying about PK on a PK game based, stupid ppl
  • HipatiaHipatia Posts: 59Approved Member Beginner
    edited July 2016
    @NoobNurse

    I bet the Koreans don't know about them. :)=
    bmxbmx22
    The drops of the sweat build up the Master!
  • iMollyiMolly Posts: 145Approved Member
    edited July 2016
    I'd like to say thank you for making a thread like this.

    I feel having one place to discuss common issues is a good an helpful thing.

    But i also have to sadly admit i am appalled at how the forums look right now. Can you guys please do something to fix this ? Like i know its not easy as "oh just click the stop the bots button" but as GM's you guys should have enough power, or privileges to clean up this forum your self's.

    I'm sure there is some wonky way the chain of command works, and time zones and all that. But really, not one of you has permissions to just ban the usernames ? Or obtain the IP connecting to the site and block it from your site ?

    Idk, i'm no expert, i just feel as GM's you guys should be able to fix more things without having to wait and hear back from someone else. Its pretty discouraging to players, at least to me anyway. I would think simple issues such as spam bots would have been whipped away by now from a game that has been around this long. And so many different people working on it. Just my thoughts.

    On a good note though, this thread it a small step in the right direction. More direct communication is what this game has needed for a while, most games do.

    *EDIT* And as for the dShop update, I NEED RUNES ! Or some gold key random boxes would be uber sweet xD

    See you all in 2 hours ;D
  • FlyzaPlsFlyzaPls Posts: 63Approved Member Beginner
    Oh come on..... 
  • MajesticUnicornMajesticUnicorn Posts: 109Approved Member Trainee
    Hands down the best update ever, keep up the amazing work! 


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  • MateaB1MateaB1 Posts: 351Approved Member Intermediate
    WTF, 4 new items in D-shop and that is it? What about Ocarina of Eternity players were begging for or Platinum boxes or ...? Btw, an item which is on "HOT" page should also be shown on adequate page deeper in D-shop inventory. And how an item which has just been introduced can be "best-selling", when noone has bought it yet? "Hot", "new", "fabulous" or whatever but don't do false marketing please. TY
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