Login Solution Possibly

PappyPlayPappyPlay Posts: 293Approved Member Intermediate
I got this idea from one of the GMs.  (Most of you know I've had login problems from "day 1".)  I tried it, and it worked the FIRST time.  But that was all.  (I might try it a second time later to see if my result varies.)  I offer this to other players in case in might be of some help.  I pretty sure the GMs would want to share this.

Could you please perform a winsock reset as this may resolve your issue.

In order to do this please follow the steps below for your operating system:

Windows 10:
1. In the search box on the taskbar, type Command prompt, right-click (or press and hold) Command prompt, and then select 'Run as administrator > Yes'.
2. At the command prompt, run the following commands in the listed order, and then check to see if that fixes your connection problem:
Type netsh winsock reset and press Enter.
Type ipconfig /flushdns and press Enter.
3. Wait for the Command Prompt to run through the reset. Once it’s complete restart your computer to finish.

Windows 8/ 8.1
1. Move the mouse to the upper right-hand corner of the screen to make the vertical menu bar appear. Click Search.
2. Type “cmd” in the search bar and hit the Enter key on your keyboard.
3. Right-click on cmd in the search results for Programs, and select Run as administrator.
4. A black box with a flashing cursor will open; this is the Command Prompt. Type “netsh winsock reset” and then hit the Enter key on your keyboard.
5. Wait for the Command Prompt to run through the reset. Once complete restart your computer to finish.

Windows 7
1. In search box in your start menu type “cmd”
2. Right click on cmd and select 'run as administrator'
2. Once the cmd.exe window has opened type “netsh winsock reset” and press enter.
3. Restart your computer.

NOTE: Please make sure you run the program as administrator when trying to run command prompt.

Comments

  • Alii031Alii031 Posts: 342Approved Member Intermediate

    @PappyPlay I hope it continues to work for you, although its questioning on why when I sent a ticket on high ms one day and disconnected(which is rare for me) they replied for me to try this, so whether it may fix the same problem, im not sure. I did not try it as I responded back as to what it could help with the high ms. im not having the high ms now but this was a few days before maint. I hope it works for you though!

  • PappyPlayPappyPlay Posts: 293Approved Member Intermediate
    @Alii031 It's been really "hit-and-miss".  Sometimes I can do a winsock reset and get right in.  (Forget about multi-clienting for me though.)  And, as a test, I tried to change characters once I got into the game, and was reverted right back to the login screen.  No error messages, like "disconnected", just removed-from-game.  So the situation is still very unstable for me.

    But I think the GMs are still actively working with me to resolve it.  I'd hoped (as they had suggested) that my IP would give them some ideas of a "general server problem".  But they haven't made any mention that it was even relevant.

    But with the (admittedly) limited success I've had, hopefully it will trigger other ideas for them as to the login/disconnect problem(s) for all of us.
  • Alii031Alii031 Posts: 342Approved Member Intermediate
    edited September 2016

    @PappyPlay I think its great they are working with you, keep up with it and they definitely will. I have had a couple of times they actually responded to me fairly quickly, I was surprised. I have 3 accounts, and can only run 2 without lag or being kicked to login, sometimes I can run 2 accounts and switch server over and over and other times it wont let me. my one however, seem to have more trouble logging on so I asked them and they said they changed some database on the account, so I also had them check my other accounts, I would suggest maybe asking them this, say you feel this account is having trouble logging on, so maybe they will do the same for you. I have not been able to notice a difference with the account or not yet but I will let you know if I don't see a change in it. I barely log that account but now having them check the database on my main account. I am determind to keep this contact going with them until something is better.

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