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Dont can reset Passwort

DennisjojoPatrickDennisjojoPatrick Posts: 0Member Beginner
Technical Support

Heay,


I dont can reset my Passwort.

I useing Forget Passwort, i am used the Mail link and set new Passwort..  but it dont work

Comments

  • DIABO_GameMastersDIABO_GameMasters Posts: 1,325BS DSH Professional
    Dear DennisjojoPatrick

    Please send an email to support@blackshot.com explaining your problem with the following information:

    - Account ID; 
    - Character Name; 
    - Previous Character Names (If you changed your name, write your previous names); 
    - Registered E-mail Address; 
    - Date of registration (When did you register? As accurately as you can remember. You can search your E-mail for any account registration E-mails related to TwoWar, Vertigo or BlackShot); 
    - IP address (What is your IP address? Find out at www.whatismyip.com. Can you remember what it was when you registered your account?); 
    - Last payment transaction IDs from BSC charges (3 Transaction IDs if you made any payments, you should have a transaction ID or Order ID on your mobile phone, E-mail. Ex. Transaction ID: 20140510133019359500);
    - Last successful Login (date);

    After sending the email, we will check everything and contact you soon about it. 

    Also feel free to join us on our Discord at http://bit.ly/1TmOFsm > Waiting for support if you need further assistance on this issue.

    Regards, DSH-DIABO
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