valentines daily reward

I noticed a steady steam of lvl 1s again like with most events so I was curious to see what was going on.  So I followed them from where they start.  But the first place they go was blank.  I went there on an alt and it was still blank.  So I started a level 1 character to find out what it was.   And she got the Valentines Day 1 reward.  10 kakao.  Why wasn't my main able to get this?  Is there a level cap?   Did papaya mess up and instead of making for 100+ chars they capped it at lvl 100?   Because I'm going to be pissed if I cant get a reward playing legit and these guys are raking in kakao over and over all day long cheating.