24-Hours support

Papaya should hire people who is willing to work on night shifts. It's really hard to contact papaya nowadays especially when gm's and dev's are off. I'm having a problem right now with my account which I cannot access my pin password and I have been sending emails and tickets and still I don't get any reply. I hope Papaya would make this suggestion as a consideration for those player who are having a difficult and wasted time with their problems. Thank you