Insight on the current situation
Chaoseadra
Posts: 4Member Beginner
Hello Vertigo Games / Papaya Play
As some of us have already shown here on the forum, there is a lot of hope in Vertigo Games when it comes to blowing back life into War Rock. I am playing since 2007 myself and seeing this game in a declining state for over half a decade now makes me want to believe that we hit rock bottom, especially with Nexon being our last publisher, which hopefully means that we can only go up from here on out.
Although it might seem like there are incredible amounts of expectations (to come), I believe I speak for at least the majority of us when I say that the next few points are the ones that we are looking out for the most:
-(A) Stable server(s?)
- A simple yet working clan/punishment system
- Good communication both on the forums and customer support tickets
- Balanced, non-misleading sales
There are a lot more things to discuss but I believe these are the most important ones. If I missed a major point then feel free to leave a reply (my fellow players). As for now I will continue to provide some extra information on the aforementioned points:
- It is really difficult to explain how much we would like to have something simple as at least 1 good server. With the servers we had over at Nexon, during at least the last half of their contract, players from a same country as small as the Netherlands even managed to lag for each other. Lag was not just an issue anymore but more or less part of the game which was just ridiculous. I could go into more detail but I think I made my point. (If not, please let us know and we will provide more information)
Now ofcourse we also know that our playerbase is abysmal compared to how it once was and that this most likely plays a role in the quality of server(s) that we will receive but at least make sure that it will be a stable, well maintained one. :")
- Honestly, having played so many years without a proper clan system made me care less about having a system at all. Perhaps others can give more input on this but as for myself I would just want a normal system where it is easy to scrim against eachother and where clans can not benefit from winning against the same clans over and over again (as in nr.1 playing against nr.100 all day long) other then I do not really care at this moment.
Now, I have seen posts about how cheating clans are being handled/fought against in Blackshot and I am nothing but positive about this. All I can say is that I am looking forward to see how this will work out in War Rock.
- Communication wise was nothing but pathetic during the last couple of years over at Nexon. We have had 5, if not more, swaps between Head Admins. A lot of lies and empty promises (yes promises) have been made as well and the customer support system was basically an automated-respond-fest handled by Home Game Masters who already were inactive to begin with (speaking of the latter half of the contract now) and even Admins/other Nexon employees had to chip in to help apparently which ended up with players posting on the forums about how their tickets got responded by basically individuals who had almost no knowledge of the game(section) they were handling tickets from.
I could go on but I believe everything came across as clear as light and day haha. Perhaps other players would like to continue this but I think I made my point.
-Last but not least: Sales. Now I know we do not have much of a say in this when it comes to how you guys want to sell your stuff but at least take notes of us and keep them in mind for future sales. (I am going to need to ask help from my fellow players here though. about issues like "frequent inaccurate sales descriptions" and other stuff that has happened over the course of the years as I basically have not spend almost anything at Nexon for a very long time and therefore deem my opinion less valid then those who still kept paying despite the bad things going on)
I hope this post helps for the sake of both War Rock and Vertigo Games as a company. If there are any questions feel free to ask them. I am pretty sure our community wants nothing but to see this game get out of this hell-hole it has been in, if only just a little. Thank you for reading if you managed to come this far haha
Best Regards,
Chaoseadra
As some of us have already shown here on the forum, there is a lot of hope in Vertigo Games when it comes to blowing back life into War Rock. I am playing since 2007 myself and seeing this game in a declining state for over half a decade now makes me want to believe that we hit rock bottom, especially with Nexon being our last publisher, which hopefully means that we can only go up from here on out.
Although it might seem like there are incredible amounts of expectations (to come), I believe I speak for at least the majority of us when I say that the next few points are the ones that we are looking out for the most:
-(A) Stable server(s?)
- A simple yet working clan/punishment system
- Good communication both on the forums and customer support tickets
- Balanced, non-misleading sales
There are a lot more things to discuss but I believe these are the most important ones. If I missed a major point then feel free to leave a reply (my fellow players). As for now I will continue to provide some extra information on the aforementioned points:
- It is really difficult to explain how much we would like to have something simple as at least 1 good server. With the servers we had over at Nexon, during at least the last half of their contract, players from a same country as small as the Netherlands even managed to lag for each other. Lag was not just an issue anymore but more or less part of the game which was just ridiculous. I could go into more detail but I think I made my point. (If not, please let us know and we will provide more information)
Now ofcourse we also know that our playerbase is abysmal compared to how it once was and that this most likely plays a role in the quality of server(s) that we will receive but at least make sure that it will be a stable, well maintained one. :")
- Honestly, having played so many years without a proper clan system made me care less about having a system at all. Perhaps others can give more input on this but as for myself I would just want a normal system where it is easy to scrim against eachother and where clans can not benefit from winning against the same clans over and over again (as in nr.1 playing against nr.100 all day long) other then I do not really care at this moment.
Now, I have seen posts about how cheating clans are being handled/fought against in Blackshot and I am nothing but positive about this. All I can say is that I am looking forward to see how this will work out in War Rock.
- Communication wise was nothing but pathetic during the last couple of years over at Nexon. We have had 5, if not more, swaps between Head Admins. A lot of lies and empty promises (yes promises) have been made as well and the customer support system was basically an automated-respond-fest handled by Home Game Masters who already were inactive to begin with (speaking of the latter half of the contract now) and even Admins/other Nexon employees had to chip in to help apparently which ended up with players posting on the forums about how their tickets got responded by basically individuals who had almost no knowledge of the game(section) they were handling tickets from.
I could go on but I believe everything came across as clear as light and day haha. Perhaps other players would like to continue this but I think I made my point.
-Last but not least: Sales. Now I know we do not have much of a say in this when it comes to how you guys want to sell your stuff but at least take notes of us and keep them in mind for future sales. (I am going to need to ask help from my fellow players here though. about issues like "frequent inaccurate sales descriptions" and other stuff that has happened over the course of the years as I basically have not spend almost anything at Nexon for a very long time and therefore deem my opinion less valid then those who still kept paying despite the bad things going on)
I hope this post helps for the sake of both War Rock and Vertigo Games as a company. If there are any questions feel free to ask them. I am pretty sure our community wants nothing but to see this game get out of this hell-hole it has been in, if only just a little. Thank you for reading if you managed to come this far haha
Best Regards,
Chaoseadra
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Mike
Mike