Unfortunately, we were unable to check the screenshots that you provided in your post, so please take a screenshot of the error/message you get then upload it using this website http://pasteboard.co/ or this website http://www.zippyshare.com/ , copy the first link and paste it in a new support ticket (https://support.papayaplay.com/hc/en-us/requests/new ). You can also make a short video about it , upload it on YouTube or use this website http://tinypic.com/ to upload then give us the link, afterwards we will be able to check it and help you fix this problem.
Comments
Unfortunately, we were unable to check the screenshots that you provided in your post, so please take a screenshot of the error/message you get then upload it using this website http://pasteboard.co/ or this website http://www.zippyshare.com/ , copy the first link and paste it in a new support ticket (https://support.papayaplay.com/hc/en-us/requests/new ). You can also make a short video about it , upload it on YouTube or use this website http://tinypic.com/ to upload then give us the link, afterwards we will be able to check it and help you fix this problem.
You can also join our Discord server [ https://discordapp.com/invite/0xbhDjsOK2pvy5s8 ] , go to channel '' Waiting for support '' , and a GM will help you with it.
I wish you a nice day!
Kind regards,
GM-Mentalist