hack my account

tolea1234tolea1234 Posts: 1Member Beginner
My account , IntenseHuzzara is hacked , me dont answer 4 days. i send six tickets on support.
Please help me on ticket i say all information.

Comments

  • Menta_GameMastersMenta_GameMasters Posts: 304BS GM Intermediate
    Hello tolea1234,

    As i've informed you on Discord earlier, this issue is only processed by sending an email ( NOT a ticket ) to the address below explaining your problem with the following information.

    Email address ( Which you will send the email to ) : support@blackshot.com

    Needed information :

    - Account ID;
    - Character Name;
    - Previous Character Names (If you changed your name, write your previous names);
    - Registered E-mail Address;
    - Security Question & Answer;
    - Date of registration (When did you register? As accurately as you can remember. You can search your E-mail for any account registration E-mails related to TwoWar, Vertigo or BlackShot);
    - IP address (What is your IP address? Find out at www.whatismyip.com. Can you remember what it was when you registered your account?);
    - Last payment transaction (Kindly provide 3 Transaction IDs if you made any payments, you should have a transaction ID or Order ID on your mobile phone, E-mail, or etc. Example – Transaction ID: 20140510133019359500);

    After sending the email, we will check everything and contact you soon about it.

    It might take some time to check all information and respond to you, but rest assured, it will be checked and answered as soon as possible.

    Kind regards,
    GM-Mentalist
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