Id input error

zoptoszoptos Posts: 7Member Beginner
edited June 2017 Technical Support
so after i log it it shows me  ID input error msg after i chose chanel not sure what is a problem ?

Jasonfcn

Comments

  • zoptoszoptos Posts: 7Member Beginner
    edited June 2017
    it has been 2 days now since i post this problem on forum i even send a support ticket but no answer, i tryed redownloading a game, turned off my antivirus,firewall ,changed my password noting works! i still get id input error when i log in! 

    i also tryed to create new account but same problem! 
    image
  • zoptoszoptos Posts: 7Member Beginner
    4 days now! no answer on my support ticket either !
  • zoptoszoptos Posts: 7Member Beginner
    over a month now and still cant play! well thanks papaya ! support didnt helped at all, redownloading a game didnt helped....
  • JasonfcnJasonfcn Posts: 0Member Beginner
    MEEE tooo...Did you solve your problem ?
  • zoptoszoptos Posts: 7Member Beginner
    nop  i didnt , i even tried on friends pc but he also gets id input error it seams they made latale region blocked (i live in serbia) cant play anymore :(
  • polcatspolcats Posts: 4Member Beginner
    I think this is related to your antivirus. I was using AVG before, after removing it, I have never seen this error again.
  • BigAshBigAsh Posts: 570Member Intermediate
    Have you tried contacting support? 
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  • BigAshBigAsh Posts: 570Member Intermediate
    Cant edit. Ignore what I said before. 

    You may get more direct help if you join the LaTale discord server. The GM's are even there and actively talk to everyone.
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  • zoptoszoptos Posts: 7Member Beginner
    @BigAsh yea i did and i got this answer
    Hello, zoptos !

    ''Thank you for contacting the Papaya Play Support Team !

    Unfortunately,
    La Tale is not yet available for your region. However, we are working
    to expand to your location. Please be patient, and hopefully, soon you
    will be able to play La Tale.

    Best regards,
    Team Papaya Play''

    i am really sad for not being able to play latale again since i was able to play it on og planet.....


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