The technical support forums are mainly for players to help other players, there are not many Papaya Play representives replying on these forums. I recommend you to do the next things:
Create a support ticket.
Go on the Discord server of Papaya Play War Rock.
Send a private message to a game master with your ticket ID/Number.
That is the only way to get a quick response from a Papaya Play representive.
Good luck and I hope you will get your weapon back as soon as possible!
Hello, I have the same problem. I just migrated my account and I received all of my retails except the m249 one. Did they get it back to you? How long did it take? same in advance.
Comments
The technical support forums are mainly for players to help other players, there are not many Papaya Play representives replying on these forums. I recommend you to do the next things:
That is the only way to get a quick response from a Papaya Play representive.
Good luck and I hope you will get your weapon back as soon as possible!
Astyna (Ingame).