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Game Crashes When Entering Doors/New Sea Zones

PhlylgenionPhlylgenion Posts: 18Member Beginner
edited November 2017 Bug Report
For the past year or so
prior to the transfer, the game had been crashing with a high
probability whenever I enter a new sea zone, enter or leave a city or
land zone, enter a door in a city, or teleport to a port in a city.  I am having the same problem after the re-launch.

I tried all the solutions suggested in related threads in the OGP forum
and more including: updating the game's security software, checking for interference from my
anti-virus or firewall, re-downloading the game, updating windows,
updating my video card, trying different resolutions, turning off
graphical features, shutting down programs running in the background, monitoring network utilization, and monitoring memory utilization.

I don't get any unique error message.  It just says that the program has stopped running and that windows is searching for a solution as it would if a browser had crashed.

Comments

  • aceman39aceman39 Posts: 943Member Intermediate
    With the new launcher for Papaya you don't use OGP stuff
  • PhlylgenionPhlylgenion Posts: 18Member Beginner
    I originally posted about this problem in the general discussion forum before the bug report forum was implemented.  I had hoped that they might fix this problem as part of the re-launch.  I copied and pasted the thread into this forum after the re-launch.  I mentioned OGP because this problem has persisted since the game was with OGP, and I've tried troubleshooting the problem (unsuccessfully) with some suggestions originally suggested in the OGP bug forum.
  • PhlylgenionPhlylgenion Posts: 18Member Beginner
    I still have this problem.  I have to log back in 50% of the time I change sea zones, enter a city from the sea or dock, leave a city, enter or leave a building, or teleport to a port official.  It makes most grinding in particular nearly impossible.  I've not had this problem with any other program including the other mmorpg I sometimes play.

    Every once in a while, usually very late at night/early morning, the problem goes away or becomes less likely for 1-2 hours.

    Has anyone else had this problem?  If so, has anyone resolved it?  Does anyone have any new suggestions I could try?
  • PhlylgenionPhlylgenion Posts: 18Member Beginner
    This problem has diminished since the last update.  I still crash a few times a day, but I'm now able to enter ports and buildings without expecting to crash almost every time.

    I went into the properties for the game and set the compatibility to my current version of windows (it used to work with this version in the past) and the privilege level to run as administrator.  The compatibility is supposed to be used for programs that work with previous versions of windows, and I already had my shortcut set to ask to run as administrator, but the crashing diminished a lot after going into the compatibility section of the properties.  I think I originally saw this suggestion in another bug thread, though I don't recall which one.
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