WHY ALL [GM]s ARE AFKING OR OFF 23/24 HOURS????

Hello every1 i realy wonder why all the [GM]s are afking that much ??? Why isnt there an [GM] when we got some issue and we must wait for days or weeks for just an simply reply! THIS GAME IS AWSOME WHIT VERY VERY BAD MANAGEMENT! Get more [GM]s to be alwais one online for supporting issues in game and problems! Why there are so meny hackers who playing around and no1 doesnt do nothing does it care to some1 of this [GM]s about this game at all? Or about us as costumers???