Papaya and EAC

wrreitze6 · December 2017

Dear Troopers,

It's been 17 days since I first encountered EAC as a problem..

They decided to ban me, and all the accounts I created from that moment on.

Within 2 minutes of playing, a message: Banned. pops up.

Things I have done so far;

- Redownloaded/Installed Warrock

- Reinstalled Windows

- No other programs running

- HWID Changer to change HWID (Hardware bans used to happen in G1 days)

But the problem has yet been solved..

And it seems like Papaya and EAC aren't doing anything about it..

The HGM's keep telling me constantly to contact EAC, while the first time I contacted EAC was over 2 weeks ago, and they haven't replied yet?

Meanwhile I send a ticket everyday, but no response what so ever..

So what am I to do, to get the lazy people working at these 2 companies to finally take the time to help me?

They can keep closing my discussions I post, but I will continue posting them.

Because these 2 companies ain't gonna decide wether I can play the game I love or not.

So I will just flood the forums, the discord, the papaya support, and the EAC support till I finally recieve some help, and not just some brainless HGM that keeps saying; "You have to contact EAC" over and over again.

In the 10+ years I play this game, I have never been treated like this before, even Nexon had better support then Papaya.. Just saying, the game ain't dead for no reason..

So papaya, if EAC won't reply to me. GO CONTACT THEM YOURSELF!

Maybe they will reply to you!

Start helping your players instead of not caring at all.

BadMeetzEvil · December 2017

Dear wrreitze6,

I heard some more people have problems about EAC. I really like this anti cheat system and I think WarRock is better with Papaya and EAC. It is really sad to hear you have such a big problem like that. I hope the staff members of company will help you in the shortest possible time and in the right way.

King Regards

Exposion · December 2017

Same problem.

I'm so shocked from these "supports"

Papaya says that can't do nothing, LoL ? the owner of game can't do nothing wdf ?

EAC don't answer me with all different email or to my friend.

So i've lost my money, my time and my accounts.

R3voxWR · December 2017

Hi guys,

Papaya can only say to contact them cuz they cannot touch EAC's bans.

A friend tried anything because he was getting this problem, the last thing he did is that he bought a new network card.

Let's see if any Staff can answer here.

Seeya,

R3vox

etere02 · December 2017

Yep, same problem bro.

Formatted pc, used proxy, nothing.

I found a solution changing MAC address, and i've played 2 weeks without problem but after maintence of the 15/11 i got banned and all account i've create got banned afrer 2 min of gameplay.

I sent ticket to papaya they says me every time " we can't do nothing contact EAC", but EAC don't answer me.

I've say to one friend to contact them with his data and they don't answer him.

I'm so shocked from that "support".

etere02 · December 2017

Same problem ...

I'm so shocked from this "support"

Papaya says that they can't do nothing wdf ? They are the OWNER of this game and they can't do nothing ?

EAC don't answer at me and at my friends.

So i've lost my money, my time and my accounts.

wrreitze5 · December 2017

Nice to see there are more people experiencing difficulties with the support of these 2 companies.

First of all I would like to say it is just absurd that papaya gives a other company full control over the accounts, and players.

I've done some research and asked a few people. And they say it might be a HWID ban.

Now to bypass a HWID isn't that hard. But the fact they're just HWID banning people like that is a bit weird?

The game is already in a state that more and more players leave the game, since there are many more games with better support, and communities.

Warrock will probably never return to its old glory, and more and more people recognize that.

Sucks to see that this game just keeps getting bought by companies who wanna milk it out.

Fuck the players, we just want $. I think thats the motto Nexon and Papaya have.

I hope that some GM (not a HGM) could contact EAC about this, since they're taking ages to reply to us.

p0wner1180 · December 2017

Your probably banned for hacking or something like that which results in a permanent ban on all your accounts. Seems like you have a hardware ban also. Papaya cannot do anything about this so stop making useless threads and wait for EAC to answer.

BadMeetzEvil · December 2017

@p0wner1180

Dude, i respect your opinion however this is not a useless topic. I heard the same issue from another guy. If there is a bug who bans legit people when there is no reason, then this is such a big problem.

p0wner1180 · December 2017

@BadMeetzEvil if they ban legit people then indeed, we have a problem. But like already mentioned earlier, Papaya cannot do anything about bans EAC provided to players. So it is kinda useless to keep continuing making topics about it.

He should contact the EAC support which he already did, and wait for their answer. There is nothing more Papaya can do about this issue. I highly doubt EAC bans innocent people though, since its a great anti cheat service which serves multiple games.

[HGM]Caronte · December 2017

Dear users,

EAC do not ban legit players. If you have got a ban, you did something wrong against our rules.

Anyway, as p0wner1180 said, you have to wait an answer by EAC in this case.

Talk about bans in our forum is not allowed. If someone would like to receive more informations, can send us a ticket.

Closed.

Papaya and EAC

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