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EAC Support

wrreitze6wrreitze6 Posts: 8Member Beginner
Technical Support
I would like to point out that the support section of EAC is litterally the worst the world has ever seen.
They replied to me a week ago, with something that wasn't even a answer to my question..
Now again a week has passed without any reply..
This is absolutely the worst support I've ever seen.. How hard can it be to reply to people?

EAC should be ashamed of themselves, and papaya should do something about it, because I hear more and more people are having issues with EAC. 


WiktorI

Comments

  • p0wner1180p0wner1180 Posts: 451Member Intermediate
    Papaya can do nothing about EACs slow response time. Therefore you and maybe 3 others have issues with EAC which isn't ''more and more people are having issues with EAC''.

    From what I know and can tell you. If your banned by EAC permanently you did use some kind of hacks. Since EAC automatically reverse banns which aren't correct. It is really a good anti cheat.
  • [HGM]Cheerful[HGM]Cheerful Posts: 427WR GM Intermediate
    edited December 2017
    As @p0wner1180 has already stated, EAC is such a good anticheat. It will rarely ban someone with no reasons.

    In addition, be aware of the fact that EAC support receives a lot of tickets and it must be hard to answer them all in a short period of time. Moreover, if you are given an answer and you simply reopen the case giving no arguments (I do not know if it is your case), EAC will not respond to you.

    Regards.
    p0wner1180alican2323
  • v0nndutchv0nndutch Posts: 652Member Intermediate
    Whether or not it rarely bans somebody incorrectly they should still answer there support tickets.

    WarRock Beta Player since 2006!
    Mike
  • ExposionExposion Posts: 28Member Beginner
    Yeah, they are the wrost support system ever.

    Same to me, they reply to me 1 time with an automatic answer that don't answer to my question and they blocked me, if i sent an email with another id or something like that they stil don't answer me.

    @p0wner1180 i admits i have used hacks with a low level account but every time i create account EAC ban me automaticly after 5 min. of gameplay, i need an answer and they doesn't says nothing, its a good thing for you !?

    @[HGM]Cheerful i can't understad that admins can't do nothing about this !


  • v0nndutchv0nndutch Posts: 652Member Intermediate
    @Exposion, We here as a community have no sympathy for you what-so-ever you hacked, you pay the consequences.
    p0wner1180
    WarRock Beta Player since 2006!
    Mike
  • p0wner1180p0wner1180 Posts: 451Member Intermediate
    If you read the ban rules properly it says that ''If you are caught hacking on 1 account, all of your accounts may be banned.''.  You can look them up here: http://forum.papayaplay.com/index.php?p=/discussion/357592/ban-rules

    So this is your case. You admitted that you used hacks, you got banned on all of your accounts and every account that you create will receive an automatic ban immediately, which is good. So it's a good thing indeed for me that hackers like you won't be able to play this game anymore. 

    EAC best anti cheat WarRock had so far. Keep banning this unlegit people Papaya great job!

    Goodbye hackerkid!
  • ExposionExposion Posts: 28Member Beginner
    @p0wner1180 You don't know nothing about me, why i did what i did.
    I've played warrock for 6 years and i don't need hack to play.
    Like u said i've hacked and i have nothing to say about this but this situation isn't normal.

    Papaya and EAC have the wrost support i have ever seen, answering with automatic reply and with usless answers,

    Last thing, p0wner you're mind is so small.
  • p0wner1180p0wner1180 Posts: 451Member Intermediate
    @Exposion you just said that you used hacks on a low level account. I don't wanna know anything about a hacker. So I don't want to know the exact reason for you to use hacks. I don't care really to be honest... 

    The fact is that you used hacks (and admitted it) and now you got punished (which is good and just what you deserve) in a way that we never ever have to bother you coming back to WarRock again with hacks. 

    Nobody cares if you play WarRock for 6 years already. Hack is hack, no matter how long you play. Bye hackerkid keep crying and complaining about something YOU did and not Papaya/EAC.

    Once again, good job Papaya and EAC keep it up banning those unlegit kids :-)
    Druida
  • v0nndutchv0nndutch Posts: 652Member Intermediate
    Couldn't have said it better myself @p0wner1180
    p0wner1180
    WarRock Beta Player since 2006!
    Mike
  • ExposionExposion Posts: 28Member Beginner
    Oh you guys.

    To be honest i'm not carrying about warrock but just my money.

    If you play Battlegroup i can be sure you know haribo, and if you was in my position for sure you would have done the same thing.

    Said that you are so dumb, warrock is dying, if EAC act like that he will die more quickly.
    p0wner1180
  • [HGM]Caronte[HGM]Caronte Posts: 323WR GM Intermediate
    Hello guys,

    Talk about ban in our forum is not allowed. 

    Please wait an answer by EAC.

    Closed.

    Regards,

    [HGM]Caronte
This discussion has been closed.