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I need help
Cindyyiu
Posts:
1
Member
Beginner
December 2017
Community
hie, i would like to say that after the update i realise that my BC have all gone.
I did as normal i log in to my account after the patch and went to the shop section i saw my BC have gone to 0.
Thank you i hope you would solve the matter..
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GMALEXA
Posts:
230
Unconfirmed
Trainee
December 2017
Hello Cindyyiu,
We apologize for this issue but there is just a delay in the system and your BC is actually still with you, we hope that it is sorted now, if it is still not please send in a ticket and if you are unsure on how to do so here are the steps:
1. Go to our websiet.
2. Log in to your account.
3. Click on Support.
4. Click on Submit a Request.
Regards,
GM-Alexa
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