Error Email authentication !

cre3ationcre3ation Posts: 2Member Beginner
 why does this appear when i try to buy a pack on the website?
what does it mean ? 
can someone please help!

Comments

  • R3voxWRR3voxWR Posts: 568Member Intermediate
    Hello @cre3ation,

    It means that you have not confirmed the email!
    To check it follow these steps:

    1. Go into the bottom-right corner up on the Papaya website
    2. Click on your ID (cre3ation)
    3. Click on My Account (or just click on this link: https://www.papayaplay.com/user/myaccount.do)
    4. Check if near your email, you've got a tick (look at the following image as example)
    image

    If there's no tick near your email, try by clicking on "edit" and there should be a writing "resend email confirmation/authentication".

    I hope this will help you.

    Seeya,
    R3vox
    Intel Core i5-3450 - Nvidia GeForce GTX 1050 - 8 GB of Ram 
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