Error on update.

bassist5520bassist5520 Posts: 25Member Beginner
it says: 

 "an error has occurred during the preparation of update. Aborted update (105:3)"


anyone  has this issue? 
 i have turn the antivirus off and turn off my firewall too..  still the same problem...  
I'm not a Nerd just loves to play.

Comments

  • CrzyPsycoChickCrzyPsycoChick Posts: 667Member Intermediate
    Try to delete update folder and try again 

    Or

    Uninstall the game and delete any left over folders and try to install if that don't work open a ticket 


    Good luck 
    bassist5520
  • bassist5520bassist5520 Posts: 25Member Beginner
    i tried  that, uninstall and  reinstall  still the same.   update error still ...   :( 


    "an error has occurred during the preparation of update. Aborted update (105:3)" 

    and it only update 1.53MB ?! after that  error message  :(

    I'm not a Nerd just loves to play.
  • purplepiratepurplepirate Posts: 994Member Intermediate
    what version of windows are you using? maybe conflict there?
    IGN: Samantha99
  • bassist5520bassist5520 Posts: 25Member Beginner
    windows10  :(
    I'm not a Nerd just loves to play.
  • HelloAllHelloAll Posts: 701Member Intermediate
    I have Windows 10 and it worked for me. Maybe turn firewall/virus checker off to do update
  • bassist5520bassist5520 Posts: 25Member Beginner
    i did turn off antivirus and firewall and reinstall everything still the same :( idk why
    I'm not a Nerd just loves to play.
  • LyonesseJosephLyonesseJoseph Posts: 637Member Intermediate
    No, it's more than 1.53 MB. You need to click on UWO to open again after you get 1st update.
  • bassist5520bassist5520 Posts: 25Member Beginner
    i re-download the installer ...  still the same...  i give up..  if i still don't get any reply maybe its time to move on... LyonesseJoseph  its been nice playing with you. see you next time.... tell ruthy ty and see again soon.. until its fix or the support help me.. i really tried everything. ill try 1 more time reinstall my windows10 then install the game gain ... if still the same. ill just move on... Tnx everybody for helping.
    I'm not a Nerd just loves to play.
  • CrzyPsycoChickCrzyPsycoChick Posts: 667Member Intermediate
    Maybe its your Internet can you try to tether your phone and install or try to installing from someone else house


    Or


    Try a system restore on windows before when you first tried to update the patch that usually helps


    Or 


    Factory reset your pc 


    Or 

    Uninstall AV and Fw not just turn off 


    Or 

    Submit a ticket with that error code and. They can know whats wrong and tell you  what the error code mean and how to fix
    bassist5520
  • bassist5520bassist5520 Posts: 25Member Beginner
    okie CrzyPsycoChick. ill try you suggestion..
    I'm not a Nerd just loves to play.
  • bassist5520bassist5520 Posts: 25Member Beginner
    i give up,  still not working,  i submitted a   ticket 3 days now still the same no reply...  i better move on... I look like a fool waiting and waiting for papaya tech support for a reply.. seems like they just don't care...
    thanks everybody for the help and reply.. see you all later... good luck all. 
    I'm not a Nerd just loves to play.
  • BlakeCBlakeC Posts: 113Member Trainee
    Not sure if this will work in your case, but it doesn't hurt to try.

    I had issues running UWO because of my Avast anti-virus not cooperating with it. I found that simply disabling Avast wasn't enough. I had to go to Settings at the bottom left corner, then General, then clicked on Exclusion and added C:\Program Files (x86)\Papaya Play\* (I use Windows 7 so im not sure if will be different for Windows 10). Whoa and behold, it worked and got UWO working. Try poking around the settings in your anti-virus and firewall to see if there's an Exclusion/Exceptions list and add C:\Program Files (x86)\Papaya Play\* to there.
  • LyonesseJosephLyonesseJoseph Posts: 637Member Intermediate
    Hmm that could work.

    If not, I just suggest that you need to pm at helpdesk about 105:3 error. And I hope Walker will be able to answer your problem soon if CPC's recall is correct.
  • bassist5520bassist5520 Posts: 25Member Beginner
    i found  the problem,  its a win10 issue and some more stuff, what i did is downgrade to win7 reinstall the game...and it works.. 

     CrzyPsycoChickHelloAllpurplepirate BlakeC , LyonesseJoseph , and those who tried to help tyvm...  Blass you guys :)
    HelloAll
    I'm not a Nerd just loves to play.
  • purplepiratepurplepirate Posts: 994Member Intermediate
    i use windows 7 and have never had any problems, except when they had that firefox issue. When using older games like this, older versions of windows are quite often have less issues. My dad still tells me that win 98 was the best version microsoft ever released. lol
    Glad to have you back with us :)
    IGN: Samantha99
  • TwitchalotTwitchalot Posts: 263Member Intermediate
    One thing I've noticed with Win 10 is if your comp came with it you're usually ok but if you updated to it you get a lot more grief from game updates, and that yes, Win 7 is the answer. Supposedly Win 11 is based on Win 7, which was based on Win XP, which were by far the 2 most stable operating systems Microsoft has put out. Fingers and toes crossed.
    IGN: Henrique_dePortugal, formerly CullumStraun - aka O Tigro Branco(The White Tiger)
    - Director of new_world_company
    Alt: Christopher_de_Haro, formerly William_Adams - temporary Deputy Director of new_world_company

    Pay It Forward - It's what we do
  • TwitchalotTwitchalot Posts: 263Member Intermediate
    Oh and, Win XP was based on Win 98 xD
    IGN: Henrique_dePortugal, formerly CullumStraun - aka O Tigro Branco(The White Tiger)
    - Director of new_world_company
    Alt: Christopher_de_Haro, formerly William_Adams - temporary Deputy Director of new_world_company

    Pay It Forward - It's what we do
  • HelloAllHelloAll Posts: 701Member Intermediate
    Glad you sorted it :)
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