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• AFUBARGameMasters Posts: 127Member Master

  March 2018

  Dear user,
  
  To consider your account recovery request you need to send us the following information of your BlackShot SEA account:
  
  • How did the account theft happen (small description)?
  
  • Account ID (login)
  
  • Character Name (in game name)
  
  • Previous Character Names (If you changed your name, write your previous names)
  
  • Registered Email (first email that was registered when the account was created)
  
  • Last email address (the last email address that you had in use on your account)
  
  • Date of registration (When did you register? As accurately as you can remember. You can search your E-mail for any account registration E-mails related to Garena, Playone or BlackShot)
  
  • IP address (What is your IP address? Find out at https://www.whatismyip.com/ . Can you remember what it was when you registered your account?)
  
  • Last Transactions IDs (the last 3 or more transactions IDs with a 9 digits code from your BC charges that you can find on your Xsolla email receipts)
  
  • Last successful Login (date of your last successful login in BlackShot)
  
  
  Please fill in ALL the necessary information and send to our support email at sea@blackshot.com. 
  
  If you have any more issue or questions for us feel free to contact us.
  
  Regards,
  DSH-AFUBAR.