What about some seriousness?

CLOCKINGCLOCKING Posts: 5Member Beginner
Dear community, dear stuff of Papayaplay,

Glad to be back on War Rock once again. But my first impressions are overwhelmingly disappointing.
Please consider this as fair critics and I appeal to Papaya to not delete this post for some dubious reasons.
First of all, when I came back after a year of not playing War Rock the very first thing I noticed was, that it was not possible to migrate accounts from Nexon to Papaya anymore. Unbelievably sad. Loads of players lost their accounts on that decision and are not willing to create a new account after they lost accounts with lots of great memories and spent money in crazy amounts. That's not fair at all to be honest. To serve a service is not really expensive nor hard to maintain, so I do not see a good reason on that decision making of yours. Even if it was Nexon's fault, we the community do not consider that as a proper excuse at all. You've spent money for buying the rights for publishing War Rock on your name, but can't demand proper circumstances for the players? That's unexcuseable.
After that I noticed another huge deficit. Where the hell is your data protection? Literally every single digit can be caught while delivering data from the users to your servers. There is no SSL Certificate at all, since weeks! That's a tremendous security issue and you should work on fixing that ASAP! People are putting their bank accounts informations in your hamlet, while not knowing that the connection is not secure. That's hazardous tbh.
3rd argument is that your servers are definitely not good. In times of 2018 proper connected servers are not expensive. Invest some more, it will be worth it. I know War Rock has crazy drops and highs when it comes to online-activity. But just because of that, you would be well advised if you spent some more on good servers and their connectivity!
Last but not least, you actually made a pretty good job balancing weapon sales, which was a big issue with Nexon! You're slowly dismanteling some of War Rocks crooked issues, which is highly appreciated and to do so you try to work with the community. That given I am convinced that you will handle above mentioned issues pretty well. But the community is bleeding dry at the moment, so do your job and do it fast and efficient.

Kind regards,
CLOCKING
NitrouZWR

Comments

  • xevilxkittyxxevilxkittyx Posts: 51Member Beginner
    1. Your approval always had been the key factor. No approval, no migration. And it is certainly not Papayas fault if you, for whatsoever reason were not able to give your approval. Especially since Nexon made the rules regarding the transfer of user related data.
    The account you created with Nexon was always a subject to their terms of service and those clearly state that they will not share any of your personal information with third parties without your given consent. Your account data containes personal information and thus was not transfered if you did not give your consent.

    You and Nexon had an agreement based on their terms of service which you approved by creating your Nexon-account and Nexon met that agreement by protecting your personal information.

    That is nothing can not blame Papaya for.

    2. Yep. That should indeed be fixed.

    3. Just check the amount of players left. Warrock is anything but close to being more than a 3rd class product. It has far too many problems and those who left, left after years of enduring loads of problems and long fights to see / find at least something positive to give them a reason to stick to the game.
    They are gone and they will never come back. And potential new players get quickly chased off by an extremly unsocial community that does not understand that a new player has to learn the game first. So they usually end up being kicked for the most idioti reason "look score". Why should anyone invest anything more than absolutely necessary?

    4. The weapon balance / sales issue indeed is true but the communication still is poor. They usually create tons of threads asking for our wishes / ideas and nothing happens, they rarely join us there or they create polls which lead to nothing. example?
    a poll with a few players taking part regarding "character skins". There were dozens of posts / threads asking for those skins to be redone / balanced. In this case something happend.
    a poll with a few players taking part regarding "death cam". There
    were dozens of posts / threads asking for the removal of the death cam  (and red dot). In this case nothing happend. Why? Supposedly too few players took part.

    This forum is pretty much dead and has lost so many of those who were active here because there is no communication.
    CLOCKING
    EEEEK! Oo A MOUSE! Oo
  • CLOCKINGCLOCKING Posts: 5Member Beginner
    Hey evilkitty, glad you joined the "discussion :D",

    Regarding 1st: In my POV it actually is papaya's fault. When they considered buying War Rock, first requirement should have been, that Nexon should provide migration for a longer term then they actually did. That's what negotiation is about and I believe due to cost savings they cut this option at the expense of the community. Even though Nexon has been the vendor. Just look up for my example: Back in the days when Nexon bought War Rock, Gamersfirst provided that service for almost a year! To provide such a service is not expensive at all and should have been negotiated on behalf of Papaya.

    3. No doubts.

    4. At least that's a beginning. I am convinced that they will do more than Nexon did back then.
    Let's see how the future of War Rock will be. It has always been a very special game, because of the specific movement details and in the past has always had a great community on the ESL. Even though some of them have been scripting, etc. *praying*

    Kind regards,
    CLOCKING
  • xevilxkittyxxevilxkittyx Posts: 51Member Beginner
    Ask yourself one question: If Nexon did not want to get rid of Warrock and those data what why should they have agreed on such short migration period? Papaya ceratinly would have been the last to refuse this since more happy players equal more money to earn.

    Thus it is most likely that Nexon wanted to get rid of Warrock and everything related to it.
    Thats why Nexon did nothing to improve Warrock, stopped all communication with the players, offered only the minimum support and reduced the number of staff members caring about Warrock piece by piece until only a handful of HomeGameMasters were left. And as soon as Papaya took over everything reminding Warrock got removed from Nexon.

    I consider it a huge mistake to assume that Papaya did not negotiate and that Nexon of course was willing to keep those data.

    Nexon did not sell Warrock. They either did not extend their agreement with Dream Execution or they lost the game because someone else (Papaya) did pay more money. Dream Execution is the only owner and they are the ones who sell the right to host Warrock. The accounts however belong to the respective publisher and are created according to their terms of service.

    Of course it is much easier to blame the existing publisher since the old one is out of reach. But finally those accounts were property of Nexon and you agreed to their terms of service. So finally all you can do is assume that it must be Papaya who failed to negotiate for a longer migration period. But that is nothing but assumptions lacking any evidences or facts.
    EEEEK! Oo A MOUSE! Oo
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