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10011 Launch Error

echezwoechezwo Posts: 4Member Beginner
Technical Support
As of yesterday I can't seem to start the game. After I finished playing monday night I shut down my computer and since the next morning I can't start it. I didn't perform any changes on my system and I didn't install any new programs. I click the START button and get this error message after a minute. What causes this? I tried rebooting, reinstalling etc.

Any suggestions?

Comments

  • d4rkwizard4rkwizar Posts: 11Member Beginner
    I have simillar issue. I contacted support and this is their answer:
    Hello, 

    Thank you for contacting the  Help Desk. 

    The error code you are encountering is due to conflicting files with Easy Anti Cheat. 
    To fix this, check that your anti-virus is up-to-date and if the problem persists, we recommend to run a full system scan with an anti-malware tool such as Malwarebytes Anti–Rootkit to find problems in the system.

    If you have any further questions or concerns, please do not hesitate to contact us again. 

    Regards, 
    Team War Rock 

    I didn't had time to try this but I hope it works.
  • [HGM]Skateboard[HGM]Skateboard Posts: 231Approved Member Trainee
    Good day echezwo.

    I am replying to this ticket with the extra info you have provided in your ticket. In your ticket you state that you are using a virus scanner that quarentined the files, and you have released them afterwards. I recommend the following:
     - Whitelist the folder in your virus scanner exceptions
     - Fully reinstall the game.

    If this didn't solve your problem, please reply to your ticket or this forum post.
    Regards
    Skateboarding down from Bloc N.I.U. all day long.
  • echezwoechezwo Posts: 4Member Beginner
    I started using it after the error. And i did as you said, still not working.
  • [HGM]Skateboard[HGM]Skateboard Posts: 231Approved Member Trainee
    Thank you for your reply echezwo.

    Please try repairing your EAC installation. You can do so by navigation to the folder where you installed warrock. This normally is: 
        
         C:\Program Files\warrockEU\EasyAntiCheat

    There you will find a file called: 'EasyAntiCheat_Setup.exe'. Double click it, select, WarRock and click on repair service.

    After that you can try to launch WarRock again.
    Skateboarding down from Bloc N.I.U. all day long.
  • echezwoechezwo Posts: 4Member Beginner
    Still not solved. I uninstalled my antivirus and reinstalled the game, reinstalled the EAC, even tried safe mode. Did you release a patch after the server maintenance in the night of 30-31 July? Because I didn't perform any changes that'd effect the game after that.
  • d4rkwizard4rkwizar Posts: 11Member Beginner
    I also have problem with error after 30-31 july. Warrock team said its solved, but i still cant play. I even try CCleaner and everythink alse echezwo did but nothink helped. 
  • [HGM]Skateboard[HGM]Skateboard Posts: 231Approved Member Trainee
    Hello d4rkwizar and echezwo.

    I've listed all possible options that I know of that can cause this problem in this thread.

    The issue is caused by altered game files. This can be because of many reasons of course. Because the solutions I have given you unfortunately haven't worked. Please try sending a ticket to EAC describing the issue and the solutions that you have already tried. You can send a ticket to the technical department of EAC here: https://www.easy.ac/en-us/support/warrock/contact/tech/
    p0wner1180
    Skateboarding down from Bloc N.I.U. all day long.
  • echezwoechezwo Posts: 4Member Beginner
    I don't think its about altered game files since there is no software running that could mess with the WR files. I will send a ticket soon, but now i have another problem. 10011 disappeared and now the game seems like it'll start with a black screen but a small window with EasyAntiCheat title appears that says Init Error. Are these two related?
  • d4rkwizard4rkwizar Posts: 11Member Beginner
    I even tried to stop all running programs in the back that are not connected to windows but nothink works. The problem must be somewhere alse.
    And same here, i dont get 10011 Launch Error anymore. Instead of that a black screen with window Init Error. 
  • KoRupTKoRupT Posts: 86Member Beginner
    Seems like other are having this issue. Make sure nothing is blocking the game from running and then try and relaunch.
    Long-term player/supporter! Playing since early 2008
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