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[NOTICE] GEM ISSUE UPDATE
FaithsFavour
Posts: 18DK GM Beginner
We are currently preparing to have to restore your gems to you by manual methods, this requires us to collect that information manually too. If you have LOST your gems from your helpy items please let us know the following information.
Your username
Your ingame name the gems were lost on
Which gems and how many of each type you lost.
IF you have a ticket with this information your ticket NUMBER
We are fully expecting your gems to be restored during this weeks maintenance but we are now preparing for the worst case scenario which is those do not get returned and we have to do it one by one, it is possible we will not need the info you’ve provided here but if we do please be as accurate and honest as possible as your account logs WILL be checked for verification of those gems existing at the time of the maintenance when they disappeared.
This will be done on a FIRST COME FIRST SERVED basis and we do anticipate it taking quite some time, to do all of the requests as it will be by our fair hands.
You can DM any of the MOD or CR members on our discord channel https://discord.gg/n2C7kxI would not recommend pming GM Eden as he is quite snowed under and may not be able to respond however if you feel that is your safest avenue please feel free to do that too. If you do not have discord you can also inbox me here on the forums.
Thank you all for your continued patience on this matter.
Happy hunting,
The Dekaron Team
Your username
Your ingame name the gems were lost on
Which gems and how many of each type you lost.
IF you have a ticket with this information your ticket NUMBER
We are fully expecting your gems to be restored during this weeks maintenance but we are now preparing for the worst case scenario which is those do not get returned and we have to do it one by one, it is possible we will not need the info you’ve provided here but if we do please be as accurate and honest as possible as your account logs WILL be checked for verification of those gems existing at the time of the maintenance when they disappeared.
This will be done on a FIRST COME FIRST SERVED basis and we do anticipate it taking quite some time, to do all of the requests as it will be by our fair hands.
You can DM any of the MOD or CR members on our discord channel https://discord.gg/n2C7kxI would not recommend pming GM Eden as he is quite snowed under and may not be able to respond however if you feel that is your safest avenue please feel free to do that too. If you do not have discord you can also inbox me here on the forums.
Thank you all for your continued patience on this matter.
Happy hunting,
The Dekaron Team