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item shop bug

tomneerbostomneerbos Posts: 0Member Beginner
Technical Support
So i bought 5x the xmas supply box and i got them in inbox , i opend them and only got the characters didnt get k1 xmas/m4a1 xmas etc

Comments

  • v0nndutchv0nndutch Posts: 652Member Intermediate
    You're only suppose to receive weapons from the box?

    Please see screenshot attached below.

    image
    WarRock Beta Player since 2006!
    Mike
  • v0nndutchv0nndutch Posts: 652Member Intermediate
    EDIT - I misread it as I was reading fast.

    You couldn't of purchased the XMAS Supply Package if you received only Characters.

    Go here


    Then submit a ticket showing which boxes you purchased and if there is an error, I'm sure Papaya will sort them for you.

    You can submit a ticket here..

    WarRock Beta Player since 2006!
    Mike
  • freshofresho Posts: 6Member Beginner
    I bought too, same problem.

    I did ticket, still waiting the answer.
  • ishockyou7ishockyou7 Posts: 0Member Beginner
    I bought it too, same problem. Sent ticket and they replayed like that :


    Thank you for contacting the War Rock Support.

    There's an issue regarding the XMAS Supply PKG. Once we've solved it, we will let you know.

    If you have any other doubts or issues, please feel free to contact us again.

    Regards,

    [HGM]Cheerful.

    Team War Rock

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