Ticket

Comments

• fresho Posts: 6Member Beginner

  December 2018

  My ticket....

  
  

  [IMG]http://i67.tinypic.com/2ldboea.png[/IMG]
  

  
  

  
  

  
  

  I bought that package and i didnt get any guns from there.

  
  

  [IMG]http://i66.tinypic.com/2uxye81.png[/IMG]

  
  

  Now i see Papaya solution of that bug.

  
  

  [IMG]http://i63.tinypic.com/nve2s7.png[/IMG]

  
  

  
  

  I want my guns or my money back. simple. shithappens with everyone sometimes.
  

  
  
• v0nndutch Posts: 652Member Intermediate

  December 2018

  @fresho

  
  

  Please wait for a reply via the support ticket system.

  
  

  The HGM's will not help anybody with support via the Forums.

  
  

  Wait for a reply or if you have Discord, join the WarRock discord server and kindly PM one of the HGM's with your Ticket # and I'm sure they will be kind enough to look into it for you.
  

  WarRock Beta Player since 2006!
  Mike
  
• fresho Posts: 6Member Beginner

  December 2018

  Thanks Mike , ill take look.
  
  Regards Raiikuri
  

  
• ishockyou7 Posts: 0Member Beginner

  December 2018

  Yes I bought the same package was described with weapons but I didn't recive them. I recived PX items.

  Sent ticket and recived this reply...

  Thank you for contacting the War Rock Support.
  
  There's an issue regarding the XMAS Supply PKG. Once we've solved it, we will let you know.
  
  If you have any other doubts or issues, please feel free to contact us again.
  
  Regards,
• [HGM]Cheerful Posts: 427WR GM Intermediate

  December 2018

  Hey guys!

  
  

  This issue is being dealt with as we have been constantly saying in every ticket you sent.

  
  

  Unfortunately, this bug affected a lot of players, so it's taking some time for us to verify who they were and what to do to compensate them.

  
  

  Once again, I ask for your patience.

  
  

  Regards.