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Lost account

ameer010203ameer010203 Posts: 0Member Beginner
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My friend lost hes account from nexon he forgot transfer it to papaya ltd can you help me guys

Comments

  • R3voxWRR3voxWR Posts: 568Member Intermediate
    Hello @ameer010203,

    I don't think you can get an Account from the old publisher (Nexon) ban.
    Migration process was more than 2 years ago.

    I suggest you (or to your friend) to send a ticket to the Support Desk of PapayaPlay: https://www.papayaplay.com/portal.do?tp=portal.support/
    This is all I can tell you.

    Seeya.
    Intel Core i5-3450 - Nvidia GeForce GTX 1050 - 8 GB of Ram 
  • niedgie03niedgie03 Posts: 0Member Beginner
    I have a problem...

    I can’t migrate my account from fragmatic games i uses my email and yet I can’t migrate it, some says random people migrated it. I really want to play again please help me to retrieve my account. Please can you locate it if ever it has been migrated? Heelp me
  • R3voxWRR3voxWR Posts: 568Member Intermediate
    Hi @niedgie03,

    I'm sorry but I can't help you with Fragmatic "migration" because I didn't go into that.
    I suggest you to sent a ticket to the Support Desk too: https://www.papayaplay.com/portal.do?tp=portal.support/
    Intel Core i5-3450 - Nvidia GeForce GTX 1050 - 8 GB of Ram 
  • HGMApexHGMApex Posts: 65WR GM Beginner
    @ameer010203 Please send us a ticket here: https://www.papayaplay.com/portal.do?tp=support.request and we will investigate to see if we can assist you. Please make sure to include as many details of the account as you can.

    Regards,

    [HGM]Apex
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