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lvl reset

Kumawakamarux3Kumawakamarux3 Posts: 0Member Beginner
Technical Support
Hey after the maintance my lvl got reseted or down somehow :o i was lvl 6 with 59% and wanted to go up to lv 7 to cash but now i'm lvl 2 . . . 3 after 2 games played 5 hours to get to lvl 6 with achivments. achivments are still clear what i done befor the maintance it says played 5 hours 32 games ap points 90 . . . allready made a ticket for support but tought maybe someone can help me here >o

Comments

  • R3voxWRR3voxWR Posts: 568Member Intermediate
    Hi @Kumawakamarux3,

    were you logged in when the Server did shut down for the weekly maintenance? 
    If yes, it's normal. Papaya said to take care when the maintenance is near, relog at least once before the Servers shut down otherwise you would lose all your earned experience.

    If this is not your case, just send a ticket to the Support Desk of Papaya: https://www.papayaplay.com/portal.do?tp=portal.support/


    Seeya.
    Intel Core i5-3450 - Nvidia GeForce GTX 1050 - 8 GB of Ram 
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