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Uninstall => Reinstall issues

MoeGeorgioIraniMoeGeorgioIrani Posts: 3Member Beginner
Technical Support
Hey, so I uninstalled dekaron online like 2-3 months ago, but now i wanted to play again and I tried reinstalling the game but when I run the Installer ... nothing happens.

I checked my apps and found out that it shows dekaron online still as existing and i couldnt uninstall it because some file was missing because I manually deleted the Folder.
I downloaded a third party uninstalling program and got rid of it.
Still nothing. I restarted my PC 3x in the whole process.
Still nothing helps.

I tried running it as Admin, I tried setting the compatibility back to windows 7 but nothing worked.

Please help

Comments

  • GMbonovoxxGMbonovoxx Posts: 104Admin Trainee
    So you say nothing happens when you run the installer? Like, you click the icon, and then nothing?

    Are you able to check Task Manager and see if there's a process running?

    Also I suggest you open a support ticket, as we don't check the forums much, whereas support tickets get checked almost daily.
    MoeGeorgioIrani
    The car's on fire and there's no driver at the wheel
    And the sewers are all muddied with a thousand lonely suicides
    And a dark wind blows
  • MoeGeorgioIraniMoeGeorgioIrani Posts: 3Member Beginner
    I run it as Admin or double click it.
    but no window opens to run it.
    nothing in the task manager.
    it's like it doesnt want to run it.
    but i can normally install everything else. its just Dekaron i cannot install.
    I cant imagine why...
  • MoeGeorgioIraniMoeGeorgioIrani Posts: 3Member Beginner
    It has been nearly a week... no responds to my Ticket...

    great support you got there...
  • MoeGeorgioIraniMoeGeorgioIrani Posts: 3Member Beginner
    For anyone who has the same problem: https://tinyurl.com/y73ojtak

    here you go.
    download, Unrar into a folder and then install the game.
    Worked for me!
  • GMbonovoxxGMbonovoxx Posts: 104Admin Trainee
    Sorry that took so long. There's been an ongoing issue with the installer so we've been referring more players to the full game folder download site. It took me a while to get a response from IT, but the link you posted should work for anyone who is currently having issues with the installer.
    The car's on fire and there's no driver at the wheel
    And the sewers are all muddied with a thousand lonely suicides
    And a dark wind blows
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