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to anyone who gets Invalid authorisation key

Olbie2Olbie2 Posts: 278Approved Member Intermediate
General
im pretty sure is server sided problem. i tried everything i know to get to log in on my account including changing emails checking if transfer is complete also changing password multiple times.
The problem is either server sided, or conflicting usernames from transfers.

Im also confident if servers restart we should be able to log in.

only problem is might have to wait until next maintenance -_-.




Comments

  • schlaubi212schlaubi212 Posts: 23Approved Member Beginner
    just change your password and don't use special characters.... that worked fine for me ;)
    Zeibach
  • Olbie2Olbie2 Posts: 278Approved Member Intermediate
    As I have said I tried it lots of times with different emails too still get error
  • ZeibachZeibach Posts: 33Approved Member Beginner
    @schlaubi212

    I can confirm that the invalid authification key bug does only appear if you use special characters in your password.
    So right now you're forced to use only letters and numbers. What an unsafe shit.
    schlaubi212
    image
  • TomoriTomori Posts: 561Approved Member Intermediate
    Yeah @Zeibach is right. If your password contains special characters (#$%^!@) you cannot log in and you have to change your password!
    schlaubi212
    Submit a ticket by clicking on these yellow letters.✌
    image

  • schlaubi212schlaubi212 Posts: 23Approved Member Beginner
    Yes @Zeibach its rly unsafe, since we also use user id as forum name >.>
    Yep like I said @Tomori ;)
  • Olbie2Olbie2 Posts: 278Approved Member Intermediate
    I don't use any special characters and still get the message...
  • ZeibachZeibach Posts: 33Approved Member Beginner
    It could also be affected by the pw length. Try 8-11 letters or numbers.
    image
  • Olbie2Olbie2 Posts: 278Approved Member Intermediate
    my password was 9 numbers/letters long, i try again now
  • Olbie2Olbie2 Posts: 278Approved Member Intermediate
    nope is exactly the same :/
  • zuzabuzazuzabuza Posts: 8Approved Member Beginner
    I transferred 5 account, 4 of them I kept my first username and these accounts are working well and for one I wanted to change username and I created a new one for Papaya (different then Nexon site) and this is not working. I am sure it's a confict of data. I wish I could delete my transfer and make it again using the same username but I cant so I must wait for support team's help. Dont do the same mistake as me.
    Olbie2
  • Olbie2Olbie2 Posts: 278Approved Member Intermediate
    @Zuzabuza thats exactly what i thought. i pretty sure a soft reset can fix it. i have had reply back but had to send more proof :/
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