Disconnection to login screen

tmaestro420tmaestro420 Posts: 6Approved Member
I dont know about anyone else but randomly and sometimes often I get disconnected to the login screen when I login after 2nd password, after I choose my character and try to go in game, or if I try going to character screen when I finally get in-game after trying 5 times. I thought it would get fixed during emergency maintenance, but please fix this problem, it can be very annoying and it is starting to discourage me to play after putting so much into the game. 

Thank You in Advance!

Comments

  • Alii031Alii031 Posts: 342Approved Member Intermediate
    yes im having same problem : ( Im on right now but took a couple of times from getting the "reconnecting..could take up to 5 minutes". I sent a report with 2 screenshots showing the reconnecting and disconnected from server.
  • eternalchubyeternalchuby Posts: 18Approved Member Beginner
    so when you did loging did you get al the way to character screen then dc from that point?
  • funchick96funchick96 Posts: 142Approved Member
    I got this message back from Gizmo on another thread...at least it gives me (us?) hope that they're aware of the problem and are working on it.  (The question I'd asked was something like "Any word on incessant disconnect problems?")

    @funchick96

    Not yet, but the team is aware of the accuring issue that players are having.
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  • DentFixDentFix Posts: 40Approved Member Beginner
     Surver is open, but we cant play! This is not serius! But he fixed Dshop, its more important! Just surpise me every day
  • DentFixDentFix Posts: 40Approved Member Beginner
    Grande katastrofen with this "log in", Ty team papapapapppaaaaaaaP
  • RhaellasRhaellas Posts: 96Approved Member Beginner
    edited June 2016
    THIS !!!!!

     [Quote]I dont know about anyone else but randomly and sometimes often I get
    disconnected to the login screen when I login after 2nd password, after I
    choose my character and try to go in game, or if I try going to
    character screen when I finally get in-game after trying 5 times. I
    thought it would get fixed during emergency maintenance, but please fix
    this problem, it can be very annoying and it is starting to discourage
    me to play after putting so much into the game.

    ----------------------------------------------------------------------------------------------------------------------------------
    I have had the same issue since day 1,  today its worse,  I make it to character screen for one log in, then DC,  Then if I try again it immediately disconnects as soon as I try to enter any login.

    Yesterday, I managed to get on, and stay on for like 15 to 20 min.  Tried going to Favnil Solo,  Disconnected.. then haven't been able to properly connect since.  So pretty much NOT at ALL

    My game ran fine until it changed, so it's not my pc.  (Though there was lag and occasional DC's on Nexon's).  I have run this game for 5 years,  now I can't  get on at all with this server.

    It would be nice to not have all these headaches, trying to play.  And to be able to have a fair shot at farming for the belt/ armlet event.    As well Is the fact I have remaining timed items from nexon going to waste (such as my 60day amulet).

  • Szary203Szary203 Posts: 3Approved Member
    i have same problem ...
  • mike14701mike14701 Posts: 12Approved Member Beginner
    reconnecting this could take 5 mins 10 mins ago wtf

  • RhaellasRhaellas Posts: 96Approved Member Beginner
    edited June 2016
    3 days later I am still having the same issue.  I actually did manage to stay logged in today for about 45 minutes.  Then DC'd.  Once DC happens I cannot reconnect past the character screen it disconnects to login screen... or immediately disconnects AT log in screen.

    I am wondering if the 32bit 64bit deal has something to do with it, and / or Nvidia graphics cards.  

    Because I have a family member who built my pc up (extra hard drive, ram and video card) its exactly the same as his, except the video card. 

    He has no issues logging in and staying on game.  The thing is once I was on there was messed up fps, very glitchy, yet the ms was suprising, it was only 30-50ms! hats off to the ms, but I cant stay logged in, or make it past the character screen or the log in screen without getting disconnected. (right back to log in screen)   Same goes for a lot of others.

    Please help figure this out,  sad to see so much frustration.


  • MateaB1MateaB1 Posts: 351Approved Member Intermediate
    Bump. I posted same troubles on day 1. If I try to connect bypassing home network router, I can play, but other members of my family can't... So, it's a servers technical adjustment we need and it's easily done, even without "maintenance" because we had that same issue every time we change publisher or server provider. Izi...
  • Alii031Alii031 Posts: 342Approved Member Intermediate
    I spoke to a gm in game and she sent a screenshot of my explanation to the problem to show the DEVS, so lets hope they hurry up!
  • leolavertuleolavertu Posts: 2Approved Member Beginner
    I am having the same disconnection to log in screen as related here so add me to the list of people who can't get into the game.
  • Alii031Alii031 Posts: 342Approved Member Intermediate

    Since this started-I have sent in 2-3 reports with screenshots showing them what happens. I just now received a respond. they are basicly telling me I either need to do the migration again or download the latest client. Which I already downloaded the latest after removing the one from nexon. I received email confirmations after the transfer and the migration. I don't see how doing the migration again has anything to do with getting this 5 minute error. Does anyone else agree? I hope they see my screenshots and look again at this issue. I wouldn't feel secure doing the migration again after all these account issues. If im able to stay logged in as long as I don't switch a server, I don't see how its a migration problem.

  • tmaestro420tmaestro420 Posts: 6Approved Member
    @Alii031 I agree 100% I sent a report to them also 2 days ago didnt get a reply yet and I even sent them a video of what happens when I login from character screen.
  • funchick96funchick96 Posts: 142Approved Member
    @Aliii031 I agree....how can it be a migration issue if you're able to even at least partially get into the game?  If it WAS a migration problem, the system wouldn't recognize any of your login information.

    I'm having similar problems since day 1.  I've posted so much information about it, and submitted tickets, but it all seems like its of no avail. 

    Succinctly, I was able to log in to my one account and play for several hours, then got dc'd when I tried to switch characters.  And ever since then, I have not been able to get fully back into the game.  (It kicks me back to the "Dc'd / Log in" screen after getting to either "Enter 2nd Password" or "Select Player"...it varies.)  I've been able to get far enough in all my (5) accounts to setup the 2nd password for Papaya play.  I've deleted the Nexon version of the game, have re-downloaded from Papaya...but none of that made any difference.

    So, same as you @Aliii031, I think all of my migrations have been coimpleted correctly.

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  • Alii031Alii031 Posts: 342Approved Member Intermediate
    something odd I have noticed now 3 times. when my ms is around 200-300, which usually its as low as 80-90 even lower to 50s-40s. when I try to log on another account, if the one I already have logged on is showing 200-300ms it connects to ardeca,  if my ms is any lower, it fails every time. anyone have any insight on why this could depend on the ms?
  • SuperWolf40SuperWolf40 Posts: 2Approved Member Beginner
    I try to Log in and I get this ( Invalid authorization key ) So what is this mean? And\or I get disconnection to log in.
  • romanceromance Posts: 10Approved Member
    I am a new player (just downloaded this server today) and have had nothing but login issues. If for some reason I have closed my client, when I launch a new client, i get the 5min error but still cant log in after 15 minutes. I see some people saying this is due to migration/old client issues, but I have a brand new account and I downloaded from papaya play just this morning.

    This needs to be addressed, you wont get new players if they cant even log in.
  • sasha2277sasha2277 Posts: 2Approved Member Beginner

    May seem like an odd question, but I'm not very techy, so... Is it possible that the cause of this is the internet service provider? It works at my friends house (Century Link) but not at mine (xfinity).

  • sasha2277sasha2277 Posts: 2Approved Member Beginner

    @SuperWolf40

    That's their way of saying "Wrong Password".


  • chumouchchumouch Posts: 53Approved Member Beginner
    The turn around time for everything is horrible.... Nexon left us un-prepared for this on the real. Just goes to show how much of a nerd we really are. They are so much games to play without issues, yet still we stick around. If this is not dedication I do not know what is.... 


    Papaya you should know you have real dedicated players who are honestly getting pissed off and very impatient about all these issues.....
  • DentFixDentFix Posts: 40Approved Member Beginner
    KYP
  • MateaB1MateaB1 Posts: 351Approved Member Intermediate
    Bump. Still unresolved....
  • eternalchubyeternalchuby Posts: 18Approved Member Beginner
    Same.. I still cant login . . .
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