2.password

Comments

• Menta_GameMasters Posts: 304BS GM Intermediate

  September 2016

  Hello murathan42

  
  

  Please try to change your password by using the " Find Password " button found on the patcher or the " Forgot your passwrod? " function which you can find when you try to login from the website. 

  
  

  If you still face the same issue, please send us a ticket ( https://support.papayaplay.com/hc/en-us/requests/new ) with the following info about your account:

  
  

  - Account ID;
  - Character Name;
  - Previous Character Names (If you changed your name, write your previous names);
  - Registered E-mail Address;
  - Security Question & Answer (If you have an old account and you remember those):
  - Date of registration (When did you register? As accurately as you can remember. You can search your E-mail for any account registration E-mails related to TwoWar, Vertigo or BlackShot);
  - IP address (What is your IP address? Find out at www.whatismyip.com. Can you remember what it was when you registered your account?);
  - Last payment transaction (Kindly provide 3 Transaction IDs if you made any payments, you should have a transaction ID or Order ID on your mobile phone, E-mail, or etc. Example – Transaction ID: 20140510133019359500);
  

  
  

  We will check it and reply to you as soon as possible

  
  

  Have a great day!
  
  Kind regards,

  GM-Mentalist