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Investigation Account

wajid2wajid2 Posts: 0Member Beginner
edited July 2017 Technical Support
Dear Blackshot team,
Account ID;  xxxx
Character Name; xxxx
Previous Character Names xxxx
Registered E-mail Address; xxxx
Security Question & Answer; xxxx
Date of registration (xxxx); 
IP address xxxx


Actullay my account was banned in investigation reason.How i can remove that banned.what's the procedure

GM-NougaT: For your own security, don't share your account information in public.
BoxXxeRpl

Comments

  • NougaTGameMastersNougaTGameMasters Posts: 249BS GM Trainee
    Hello wajid2,

    Kindly notice that the forum isn't the right place to process your inquiry. You need to send an email to support@blackshot.com and explain your problem with the following information:

    - Account ID; 
    - Character Name; 
    - Previous Character Names (If you changed your name, write your previous names); 
    - Registered E-mail Address; 
    - Security Question & Answer;
    - Date of registration (When did you register? As accurately as you can remember. You can search your E-mail for any account registration E-mails related to TwoWar, Vertigo or BlackShot); 
    - IP address (What is your IP address? Find out at www.whatismyip.com. Can you remember what it was when you registered your account?); 
    - Last payment transaction IDs from BSC charges (3 Transaction IDs if you made any payments, you should have a transaction ID or Order ID on your mobile phone, E-mail. Ex. Transaction ID: 20140510133019359500);
    - Last successful Login (date);

    After sending the email, we will check everything and contact you soon about it. 

    Regards, 

    GM-NougaT
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