Probleme with email

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• iLik4D Posts: 37Approved Member Beginner

  March 2016

  Write an support Ticket, with account name and security question + Answer, then they should be able to help ya

  

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• DjLoLo01 Posts: 2Approved Member

  March 2016

  Ye , but he doesnt know the mail he mad for created his account lol so he cant give the security question :/
• iLik4D Posts: 37Approved Member Beginner

  March 2016

  If i remember correctly u can send your last 3? transaction ids to the Support team to verify your account

  
  

  

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• DIABO_GameMasters Posts: 1,325BS DSH Professional

  March 2016

  Hi DjLoLo01,
  

  
  

  in cases of lost/stollen account you need to send email to support@blackshot.com explaining your problem with the following information:

  
  

  - Account ID; 

  - Character Name; 

  - Previous Character Names (If you changed your name, write your previous names); 

  - Registered E-mail Address; 

  - Date of registration (When did you register? As accurately as you can remember. You can search your E-mail for any account registration E-mails related to TwoWar, Vertigo or BlackShot); 

  - IP address (What is your IP address? Find out at www.whatismyip.com. Can you remember what it was when you registered your account?); 

  - Last payment transaction IDs from BSC charges (3 Transaction IDs if you made any payments, you should have a transaction ID or Order ID on your mobile phone, E-mail. Ex. Transaction ID: 20140510133019359500);

  - Last successful Login (date);

  
  

  Plus other information that can help us to identify you as the real owner. After sending the email, we will check everything and contact you soon about it. 
  
  Have a nice weekend and feel free to join us on our teamspeak at blackshot.teamspeak3.com > waiting for support if you need further assistance.
  
  DSH-DIABO

  
  

  

  
  

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