Probleme with email

DjLoLo01

Hello , my friend have problem , he want to connect in the website with his account , but he can't because he doesnt remember his mail for active his account , what he should do ?

iLik4D

Write an support Ticket, with account name and security question + Answer, then they should be able to help ya

DjLoLo01

Ye , but he doesnt know the mail he mad for created his account lol so he cant give the security question :/

iLik4D

If i remember correctly u can send your last 3? transaction ids to the Support team to verify your account

DIABO_GameMasters

Hi DjLoLo01,

in cases of lost/stollen account you need to send email to support@blackshot.com explaining your problem with the following information:

- Account ID; 

- Character Name; 

- Previous Character Names (If you changed your name, write your previous names); 

- Registered E-mail Address; 

- Date of registration (When did you register? As accurately as you can remember. You can search your E-mail for any account registration E-mails related to TwoWar, Vertigo or BlackShot); 

- IP address (What is your IP address? Find out at www.whatismyip.com. Can you remember what it was when you registered your account?); 

- Last payment transaction IDs from BSC charges (3 Transaction IDs if you made any payments, you should have a transaction ID or Order ID on your mobile phone, E-mail. Ex. Transaction ID: 20140510133019359500);

- Last successful Login (date);

Plus other information that can help us to identify you as the real owner. After sending the email, we will check everything and contact you soon about it. 

Have a nice weekend and feel free to join us on our teamspeak at blackshot.teamspeak3.com > waiting for support if you need further assistance.

DSH-DIABO