Migration Failed?

Kirua692

 Hello , sorry for my english I'm french .

When the migration service was avaible with Nexon i have completed the processus. ( I created account NEXON ---- Papaya ) 

Just I  never received an Email from Papaya Games  for the migration.

Today i can't connect because i have forgot the papaya ID  and the forgot password service show me Invalid Email or Invalid Request 

Please Help me 

My character in warrock is lvl 33 name  : ShinHaki  

I'm sur i created a Papaya account during the migration ...

Thanks for you help and sorry for my english