if you saw this,what should you do?

giovanny250giovanny250 Posts: 6Approved Member Beginner
edited August 2017 Technical Support
if you saw this when you open blackshot blocked file like this in picture any file 
https://p14.zdusercontent.com/attachment/846701/5hESemrzO5MixPX4bwcelSuie?token=eyJhbGciOiJkaXIiLCJlbmMiOiJBMTI4Q0JDLUhTMjU2In0..6-M6GjgpFxXhmfb00N7u2A.7ZayOwMSJ1gZC5nW4gBgM4iYdDMnTc0iKUzwamaEMVKVcmBpSyQvmkwoiCfX7I9sUQbo7wGMaC6c_vwfrH3YGdw5opm05mIorCupl6wAXF6SmLSSlOFgr7A1byqutX4uv0CrLYKi7rSzDzZDbbWaXGkp43n440puUiSx8E_43D6DElG_3T5l47NwbYJ9R9ZkLolDU9qNXwCWSbWImSB_ScCdepi0uHvWUNehBb0388eyKu3orKWmY6fZPuE8F5wN2Nrt1LeegqPrdKpMezvPpBEyDIVQ903xnCjcSF51xgI.B00hA9vUTtoQEjcqgdyMWg
blocked so,First of all, it’s highly recommended that you must NOT manually delete the file mentioned in the error, as BattlEye detects it as a Malware that prevents it from starting and simply deleting it (Shift+Delete) will NOT fix the problem, but it can make it worse in case that file was related to Blackshot installation files.

To solve the issue, you will need to install/update a good Anti-virus that can detect that Malware attached to the file, we recommend that you install this software “Malwarebytes Anti-Malware” and scan your system to remove the malware (
https://www.malwarebytes.com/ ).
have a nice day,and keep your account away from hacker&thiefs.

Comments

  • DIABO_GameMastersDIABO_GameMasters Posts: 1,325BS DSH Professional

    First of all I sincerely apologize for the late reply.

    With this being said, it looks like and app or file on your PC is being blocked or in conflict with BattlEye.

    Please join us in our Discord at https://discord.gg/0xbhDjsOK2lW7BYJ > Waiting for Support and one of our GMs will help you to try to fix this problem via Teamviewer.

    Regards, DSH-DIABO
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