UWC Shop bug

Luan5641

I Made a purchase at the UWC Shop for a Wind God`s Gem, however the item did not come to my inventory. Consumed the 1,680 UWC but the item disappeared and was also not activated, as it already had an equal item active, could you help me?

PSL There was space in the inventory

crazyhunter2003

did u check at bank in receive item?