pls help, cant start the game, cant re-download

ShadesmarShadesmar Posts: 0Member Beginner
hi, i havent played for some time and now i want to enter the seas again, but i cant start my steam version. I always get the Error B9999 when i try. i did everything like verifying integrity, redownloading and such... now i tried to download the game over this website here, but i when i click the button i get this:

This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>84E823F70373F94F</RequestId>
<HostId>
E29Zg++7UWRQaTK7wGp/6KyRaPz5oeIXXkFFL9deNMD2BKwvLEy/5yVMdXG5ftwv8YyVOg86EdM=
</HostId>
</Error>


Can anyone help me?

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