Didn't receive my Tarsier after doing the quests

MarbleSharp68

We did the two quests to get the Tarsier pet and completed them, handed in to the adventure mediator but did not receive the pet card 

OwvinII

http://uwodbmirror.ivyro.net/eg/main.php?id=99995123

Did you go back to Europe to any of the major cities' pet trainer(s) to pick it up?