now almost whole game is having trouble logging in this morning. when you put in your ID/password it almost looks like you wont get to 2nd password, it finally pops up after 30 seconds or so and then after takes you to char screen with a blackscreen then maybe 3 4 minutes it shows char screen, you hit connect and goes to blackscreen or kicks you to login as before. GM please do an emergency maint today!!
Returning player here.. Played for 5 days and then when I exited game using menu option - it took me to a black screen. I left on that blackscreen for 30mins game still didnt close. Then I alt+f4 the game now cant log back in..
Its been near one month that this problems been going on and every ticket i have submitted has a status of solved but i still cant even log in and now i can not even make it to the character screen whats going on t\with this game
@Osewon One thing you SHOULD DO is respond to those "Closed (or Solved) Tickets". I've had to do this with at least one of mine like that.
There will be a reply feature on the message they sent you. Use that and state your case clearly. For instance, "I'm still unable to login to play. Please re-open this ticket and mark it as 'unresolved'."
After the restart maint-I logged 3 accounts without getting kicked, feeling excited that the login error was 100% gone, logged a 4th account, got kicked, so guess not... sigh
It's been an ongoing problem since "day one". The GMs say they are very much aware of it and are "working on it". How long it will take is still a mystery.
On one of the Maint Announcements (the previous one I think), they said if you're still having problems with connection issues, submit a support ticket. Their intention (according to the announcement) is to solve the problem(s) one player (account) at a time.
@justanacc321 If you get DC, the 5 min timer will start, close it and wait the full 5 minutes + or it won't work, and it will just keep adding another 5 minutes to it, if you keep trying before the first 5 minute timer is up.
I cant connect to the game.. is it still maintenance? I tried 5times already every 5 minute, still getting disconnected in the 3rd time I log-in and goes in to char menu then I select Divine valley and connect after that DC again up to now still cant connect..... whats happening?
And also the same here...still the same login problems...can't get past Character Select into the game. But one "plus"...I was able to at least see my Character Select screens on all five of my accounts!! (That's the FIRTS TIME that's happened since day 1!)
After waiting a month (did get a response after about a week that they were "looking" at my problem), I have grown bored of sitting here and trying to log in for an hour or more sometimes. Think its about time to move on.
Good luck to you guys, hope this gets resolved for you at some point :)
just tried logging on again after recent maint (26th). got 1 account on, tried a 2nd one and got kicked back to login.....still needs fixed.. I was excited to read on the post they would be working on the connecting issue but still a issue.
Comments
Cant log in! hahahhahah they boke the game, OMG i cant belive this is unreal!!! rip Dekaron. No words.
second login: reconnecting 5min
10min later last login: Incorrect ID + button exit
This is new GameCrash Event or what? :-D
I think is NEW EVENT. Thanks papaya, this support is =0
3days playing and now that....-.-
Same problems ~, same support =0 GOOD WORK PAPAYA
R.I.P DEKARON
just tried logging on again after recent maint (26th). got 1 account on, tried a 2nd one and got kicked back to login.....still needs fixed.. I was excited to read on the post they would be working on the connecting issue but still a issue.